Use of the Website
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
Trademarks
The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Warranties
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Disclaimer of liability
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Conflict of terms
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Severability
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Can I order Phillips Chocolates online?
Yes! You can conveniently order your favorite Phillips Chocolates directly from our website. We offer secure online shopping and nationwide shipping.
Do you offer chocolate delivery services?
Absolutely. Phillips Chocolates provides reliable chocolate delivery nationwide through UPS and Fedex, ensuring your order arrives fresh and on time.
How long does shipping take?
Standard shipping typically takes 2-5 business days. Express delivery options are also available for faster service.
What are Phillips Chocolate Turtles made of?
Our signature chocolate turtles include rich caramel, premium nuts (pecans, cashews, or almonds), and are coated in delicious milk, dark, or white chocolate.
Do you have nut-free or gluten-free chocolate options?
Yes, we offer select chocolates that are nut-free and gluten-free. Please check individual product descriptions or contact us directly for specific dietary needs.
Can I include a personalized message with my chocolate gift?
Yes, we offer complimentary personalized messages with all gift orders. Simply enter your message during the checkout process.
Do you offer gift wrapping?
All Phillips Chocolates gift orders arrive beautifully packaged. We do not offer gift wrapping for online orders, but we do offer gift wrapping to in-store orders, or orders place by phone at a $2.50 per box surcharge.
Where is Phillips Chocolates located?
Our flagship store is located in Boston, Massachusetts. Visit our "Contact Us" page for the complete address and store hours.
What are your store hours?
Our store hours are 9:30 am to 6:00 pm every day. We are closed for the following four holidays: Thanksgiving Day, Christmas Day, New Year’s Day, and 4th of July. We close early at 4:00 pm on Christmas Eve and New Year’s Eve, and at 3:00pm on Easter Sunday. Please visit our website's "Contact Us" page for the most current hours and holiday schedules.
Do you have special chocolates for holidays and events?
Absolutely! Phillips Chocolates offers themed and seasonal chocolates for Mother's Day, Valentine's Day, Easter, Christmas, Thanksgiving treats, birthdays, weddings, and other special events.
Can I place large or custom orders for special events?
Yes, we welcome custom and bulk orders for special occasions. Contact our team directly for details on custom packaging, pricing, and lead times.
Where can I buy Boston chocolates from Phillips Chocolates?
You can purchase our handcrafted Boston chocolates at our flagship store in Boston or online at phillipschocolate.com. We offer nationwide shipping so you can enjoy a taste of Boston anywhere.
Do you offer corporate chocolate gifts for clients or employees?
Yes! Phillips Chocolates specializes in high-quality corporate chocolate gifts that leave a lasting impression. Choose from elegant gift boxes, chocolate assortments, and customizable options for any business occasion.
Can I customize corporate gifts with my company logo or branding?
Absolutely. We offer custom corporate gift solutions, including branded packaging, personalized chocolate assortments, and bulk ordering options. Contact us for details on how to create a custom gift that reflects your brand.
What makes Phillips Chocolate Turtles so popular?
Our chocolate turtles are a customer favorite, made with rich caramel, crunchy pecans or cashews, and premium chocolate. They’re handcrafted in small batches for the perfect balance of flavor and texture.
Does Phillips Chocolates have a chocolate subscription service?
Yes, we offer a Chocolate of the Month Club that delivers a new selection of premium chocolates to your door every month. It’s a great gift idea—or a treat for yourself!
What is your return policy?
Phillips Chocolates does not accept returns due to perishability and food safety. However, we offer a 100% satisfaction guarantee for issues of damaged or missing products, or if you are not completely satisfied with the quality of the product. We request any issues to be reported within 3 business days after receiving our products.
How can I contact customer support?
You can reach our customer support team via our website contact form, email, or by calling our store directly at 617-282-2090. Visit our contact us page for detailed information.
